Returns & Exchanges
At Train of Thought Collective, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your wardrobe reflects your unique perspective with the perfect fit and style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check & Refund
Once our collective receives your return, we will inspect the items and process your refund or ship your exchange within 5-7 business days.